Shipping Info

 

 

 
 
 
Shipping Policy
All orders take 1 to 3 business days to process before being shipped out. (During the holiday season it may be extended) 
We are not responsible for and are excused from performing due to events outside of our control, including but not limited to acts of God, weather-related delays.
 
TAXES AND DUTIES 
All applicable custom fees, taxes and duties are the sole responsibility of the customer.  Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.  Note, in rare occasions custom agents may delay delivery of some packages.
 
Refused Packages 
All Refused Packages are subject to a 15% restocking fee of the final order total. NO EXCEPTIONS
 
Undeliverable Packages 
All Undeliverable packages that are not reshipped (After the customer pays for reshipment) are subject to a 15% restocking fee of the final order total. NO EXCEPTIONS
 
Delivered Packages
All packages marked as delivered by USPS, FedEx, or UPS are at the liability of the customer. Customers must be present or make accomodations when packages are being delivered. We are not responsible for any lost packages once the item (in the tracking) has been marked as delivered. 
 
Overnight Packages
Orders placed on Friday for Overnight are not guraranteed for Saturday Delivery (Customer must contact us to pay for additional Saturday Delivery). Overnight orders placed on Saturday will be shipped out the following business day. It is the customers responsibility to be available for the package, should USPS, UPS, or FedEx feel the package is unsafe to leave at the delivery location your package may be delayed.